Fitting Guarantee

All work carried out by our fitters is guaranteed by us. This means that in the unlikely event of a problem with the fitting, we will ensure that it gets resolved.

For us to guarantee our work, the surface which we lay your new flooring on must be properly prepared and suitable for flooring to be laid. This means that the floor on which we are laying the flooring on is completely flat with no imperfections as this could cause increased wear and damage to your new flooring. In addition to this, if we are laying on top of existing underlay, the underlay must be of good quality otherwise this could invalidate the warranty on your carpets and the guarantee on your fitting.

If the fitter has any concerns about the quality of the sub floor, they will make you aware at the time of fitting, and steps can be taken to remedy this is neccesary.